Security and Fair Gaming
CherryGold Casino is full dedicated to fraud prevention. We have established a state of the art security centre to ensure that we are second to none in the industry. However treats still exist and it is important to be aware of them.
It is important to keep your account information and password in a safe place. Treat it as your bank account information. CherryGold Casino will never ask you to provide your password or banking information (credit card data, bank account or e-wallet data).
All CherryGold accounts are verified by means of a Fax Back Verification Form (FBVF) before any withdrawal is cleared.
When you deposit you may need to supply suitable proof of identity such as:
- A legible photocopy of your driver’s license or passport
- Photocopies of the front and back of your credit/debit card
- A copy of recent utility bill or mail that contains name and address as registered on your player account.
Documentation is requested by our Security Department to verify that the bearer of funding option(s) is the account holder. We understand that this may come as an inconvenience yet it is a procedure to ensure a safe online environment. Through this way we also safeguard customers ensuring that no one other then customer is utilizing the account, depositing and withdrawing. When forwarding documents blackout any sensitive data.We only need to confirm personal and financial information. If you have any questions about Banking Security please do not hesitate to contact our Customer Support Centre at any time, 24 hours a day, 7 days a week. Our Casino Hosts will be more than happy to help you.